Insurance Agent

What Is an Insurance Agent?

An insurance agent is an individual or an organization that is authorized to act on behalf of another. An insurance agent typically solicits, negotiates, or instigates insurance contracts on behalf of an insurer.

In short, they’re your friendly expert, making sure you understand your options and feel confident about your coverage.

What Do Insurance Agents Do?

Insurance agents help small business owners find and buy the right insurance coverage. They explain terms, answer questions, and walk you through your options. They can also guide you through your application, renewal, and claims.

Insurance can be confusing (hello, jargon!) — but Insurance Canopy aims to simplify the process of protecting your business.

When you reach out to our customer support team, you’re connected to a licensed, non-commissioned agent who’s ready to help in either English or Spanish. We’ll guide you through every step and ensure your business, gig, or side hustle is safeguarded, so you can keep doing what you love.

It depends! With Insurance Canopy, you can purchase many policies instantly online, providing quick access to your proof of insurance (Certificate of Insurance, or COI) and easy tools to add about additional insureds or adjust coverage.

For more complex needs, an agent can help tailor a policy that fits your unique business, so you get coverage that actually covers you.

An insurance agent represents one or more insurance companies and sells their policies to customers. A broker, on the other hand, works for you, helping compare multiple insurance options to find the best coverage for your needs.

Insurance Agent vs. Broker: Quick Comparison

Insurance Agent Insurance Broker

Who they represent

One or more insurance companies
The customer or business owner

What they do

Sell policies offered by the companies they represent
Shop and compare policies from multiple insurers

Compensation

Earns commission from the insurance company
Earns commission built into the premium cost

Access to policies

Limited to partnered carriers
Broader access across the market

Customer relationship

Acts as a company representative
Acts as your independent advisor

Best for

Buyers who already know which insurer they want
Buyers who want to compare coverage options

Who they represent

Insurance Agent: One or more insurance companies

Insurance Broker: The customer or business owner

What they do

Insurance Agent: Sell policies offered by the companies they represent

Insurance Broker: Shop and compare policies from multiple insurers

Compensation

Insurance Agent: Earns commission from the insurance company

Insurance Broker: Earns commission built into the premium cost

Access to policies

Insurance Agent: Limited to partnered carriers

Insurance Broker: Broader access across the market

Customer relationship

Insurance Agent: Acts as a company representative

Insurance Broker: Acts as your independent advisor

Best for

Insurance Agent: Buyers who already know which insurer they want

Insurance Broker:  Buyers who want to compare coverage options

Use an insurance agent when you already know which insurer you prefer or want hands-on help managing your policy.

Use an insurance broker when you’d like to explore and compare several different coverage options.

Absolutely! Our licensed agents (who don’t earn commission) are ready to help in English or Spanish. Whether you’re applying for coverage, filing a claim, or trying to understand what your policy covers, we’ll guide you with clarity and care. Feel confident your business is truly protected.

Get tailored coverage by selecting your industry below.

What kind of work do you do?

Search and select the closest match

    Our licensed, U.S.-based agents are here for you from 8 a.m. to 8 p.m. Eastern, Monday through Friday, so they can enjoy evenings and weekends with the people who matter most.

    Our licensed, U.S.-based agents are here for you from 8 a.m. to 8 p.m. Eastern, Monday through Friday, so they can enjoy evenings and weekends with the people who matter most.