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Errors & Omissions Insurance

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If your business offers clients professional advice or services, you may need errors and omissions insurance. Protect yourself from claims related to accidental mistakes and oversights with the right coverage today!

Continue reading to learn more, or get covered today by selecting your industry below.

What is Errors and Omissions Insurance?

Errors and omissions insurance (E&O) is a type of coverage intended to protect business owners and professionals against financial losses arising from errors, omissions, or negligence in their professional services. This coverage is also known as professional liability insurance.

Is It Required By Law?

Errors and omissions coverage is not typically required by law but is highly recommended for anyone who provides a service or advises clients due to the risk of lawsuits.

What Does Errors and Omissions Insurance Cover?

E&O insurance covers third-party damages and financial harm caused by mistakes (errors) and oversights (omissions) in the services you, your business, or your employees offer.

It’s intended to cover you for claims and lawsuits arising from bad advice or counsel a client claims you may have made, such as:

  • Errors: Mistakes made while providing services, such as incorrect advice, calculations, or actions that lead to a financial loss for a client
  • Omissions: Failing to act or leaving out important information, advice, or action that results in damages or loss
  • Inaccurate advice: Unintentionally providing wrong, inaccurate, or misleading advice (believed to be true at the time) that leads to harm or damage
  • Negligence: Carelessness or a lack of reasonable care in professional services that results in a loss for a client

It’s also designed to help pay for expenses associated with a claim. These are the additional costs that are triggered by the initial incident, such as:

  • Arbitration costs
  • Attorney fees
  • Court costs
  • Lawsuits
  • Legal fees
  • Settlements

What Does it Not Cover?

E&O insurance policies will not cover claims of intentional wrongdoing, fraud, or criminal acts. These are deliberate and dishonest acts intended to deceive or harm a client.

Most policies also exclude:

  • Bodily injury or property damage
  • Breach of contract
  • Cyber crimes and data breaches
  • Damages to your own business
  • Employee injuries
  • Employment-related suits
  • Malpractice claims
  • Personal injury or advertising errors
  • Prior knowledge of potential claims
  • Product-related claims


Errors and omissions insurance coverage, limitations, and exclusions may vary from one insurance company to the next, so review your policy to determine exact coverages and exclusions.

Who Needs Errors and Omissions Insurance?

Any business that provides expert advice, information, or knowledge-based services needs an errors and omissions policy. Professionals who are often expected to carry coverage include, but are not limited to:

  • Consultants
  • Educators and tutors
  • Health and fitness professionals
  • Interior designers
  • Financial service professionals
  • Life coaches
  • Marketing agencies
  • Media and content producers
  • Product manufacturers
  • Property managers
  • Real estate agents
  • Technology professionals

What It Doesn’t Cover

Third-party coverage pays for your liability to others due to the attack, such as:

  • Unintended disclosure of personal information
  • Credit monitoring for impacted parties
  • Regulatory fines and penalties
  • Settlement fees and court judgments
  • Attorney fees
  • Settlement costs

Why You Need Coverage

E&O insurance is designed to act as a risk transfer tool and cover costs arising from claims of errors or omissions, whether you’re a solo entrepreneur or a large enterprise. It may cover claims such as:

  • Covers legal claims, including baseless lawsuits from disgruntled clients
  • Fulfills contractual obligations to obtain work
  • Safeguards small and growing businesses while taking on new clients
  • Protects your reputation, even when faced with a claim
  • Provides peace of mind for you and your team
  • Pays for settlements and lawsuits if you’re found liable
  • Builds trust with clients, employers, and contractors
  • Protects your business from financial loss due to a claim

Examples of E&O Insurance Claims

Most E&O insurance claims often involve mistakes. Other examples of common claims include:

A tax consultant miscalculated a client’s tax return, leading to an underpayment and penalties from the IRS. The client sued the consultant for the miscalculation, penalties, and loss of business revenue.

A business consultant suggested a new marketing strategy to a client, but after months of implementation, the results didn’t meet expectations. The client blamed the consultant’s advice for the losses and filed a lawsuit.

A marketing agency mistakenly provided poor advice for a new product launch based on dated tactics, causing a business to lose money on the product launch. The business filed a claim against the agency for losses on the campaign.

Claim examples are based on internal and external data and research. All policies have conditions, limitations, and exclusions. Please read the policy for exact verbiage. Claim scenario circumstances vary in nature and similar claims do not guarantee coverage.

How Much is E&O Insurance?

E&O insurance costs can vary based on the type of policy you obtain, the risks you carry, and the work that is being covered.

Some policies include both E&O and general liability insurance for professionals and small businesses, like trainers or tutors, for an average of $20 a month. Other policies offer E&O coverage as an add-on to a policy, and your cost will differ based on the industry you work in.

Your premiums can depend on:

  • Annual revenue: Businesses that make more money per year are exposed to more risks than smaller businesses
  • Claims history: Having a history of filing insurance claims indicates that your business is vulnerable to risks
  • Business operations: The type of work you do or the services you provide can yield more risks than others
  • Years in business: Newer businesses and industry professionals have a higher risk of accidents and claims
  • Number of employees: The more employees a business has, can increase its exposure to professional negligence
  • Location: Where an individual or company operates or conducts business can pose more risk than other locations
  • Coverage limits: The more coverage and higher limits a business needs, the more it can expect to pay in premiums

Additional Coverage You May Need

Most business owners need to extend their coverage beyond what general liability and errors and omissions liability insurance cover to properly protect themselves from the claims they’re most likely to face. Insurance Canopy offers several options for additional coverage, including:

How to Get Your Free Quote

Insurance Canopy offers free, quick quotes by applying online in minutes. Most people can get a quote and purchase a small business insurance policy instantly, bundling general and E&O liability coverage with ease.

Follow these steps to apply for a free quote today:

  1. Select your industry
  2. Begin your application
  3. Provide the required information about you and your business
  4. Receive an instant quote or get a custom quote from an agent within 24 hours

If your industry’s base policy doesn’t include errors and omissions or professional liability insurance, and you need this coverage, we can help! Give us a call at 888.600.0894, and a licensed, U.S.-based agent will assist you.

Why Small Businesses Love Insurance Canopy

With Insurance Canopy, you don’t have to choose between affordability and quality coverage. Instead, you get the best of both worlds: A+ rated insurance for a competitively low price. See what else our customers have to say about us!

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FAQs About Errors and Omissions Insurance for Small Businesses

No, E&O insurance is not the same as general liability coverage. General liability covers bodily injuries and property damage caused to a third party, whereas E&O covers the economic or financial loss of a third party.

Professional liability is negligent acts in your professional services that lead to damages and harm for which you can be held liable. This includes errors and omissions (E&O). Errors and omissions are the specific acts of mistakes and oversights in your professional services that lead to financial loss for clients.

Some policies may use the term “professional liability insurance,” while others use “errors and omissions insurance (E&O).” At its core, they generally cover you for the same types of claims but may be phrased differently based on the industry you work in.

Yes, E&O insurance is worth it — especially for professionals offering expert advice, guidance, consultations, or knowledge!

This type of coverage can help protect you from potentially crippling lawsuits if a client suffers a financial loss from your services. A single claim could be enough to tarnish your reputation and drain your finances, making E&O coverage a necessity for service-based businesses.

Picture of <span style="font-weight: 600; font-family: open sans; font-size:14px;">Written By:</span><br>Chris Van Leeuwen | VP of Agency Development
Written By:
Chris Van Leeuwen | VP of Agency Development

Chris Van Leeuwen is the VP of Agency Development for Insurance Canopy. He has held the prestigious Certified Insurance Counselor (CIC) designation since 1996.

Because he strongly believes in the importance of helping business owners understand their insurance coverage, Chris uses his wealth of experience to offer insights to small business owners across the country who are looking to navigate business liability insurance.

Chris Van Leeuwen is the VP of Agency Development for Insurance Canopy. He has held the prestigious Certified Insurance Counselor (CIC) designation since 1996.

Because he strongly believes in the importance of helping business owners understand their insurance coverage, Chris uses his wealth of experience to offer insights to small business owners across the country who are looking to navigate business liability insurance.

Picture of <span style="font-weight: 600; font-family: open sans; font-size:14px;">Reviewed By:</span><br>JoAnne Hammer | Program Manager
Reviewed By:
JoAnne Hammer | Program Manager

JoAnne Hammer is the Program Manager for Insurance Canopy. She has held the prestigious Certified Insurance Counselor (CIC) designation since July 2004.

JoAnne understands that starting and operating a business takes a tremendous amount of time, dedication, and financial resources. She believes that insurance is the single best way to protect your investment, business, and personal assets.

JoAnne Hammer is the Program Manager for Insurance Canopy. She has held the prestigious Certified Insurance Counselor (CIC) designation since July 2004.

JoAnne understands that starting and operating a business takes a tremendous amount of time, dedication, and financial resources. She believes that insurance is the single best way to protect your investment, business, and personal assets.

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