Business parks feel like ghost towns. Events are canceled. Refunds and postponements are the new normal. The plague of COVID-19 seems to persist throughout the country. It’s an interesting time to be running a business. Many look for ways to reassure clients that there’s still value in using service. Even though times are a little tough, you can still be successful by improving your operations and implementing guidelines.
Let’s walk you through what you can do to manage COVID-19 and how house cleaning insurance helps protect your hard work!
Stay up-to-date
According to the Center of Disease Control, “current evidence suggests that SARS-CoV-2 may remain viable for hours to days on surfaces made from a variety of materials. Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings,”
To better help you focus on your efforts. One thing you can do is turn to the Center of Disease Control. Taking guidance from this organization can be beneficial. Research and studies have been conducted to inform citizens on the latest. Not sure how to handle house cleaning jobs with coronavirus in full swing? The CDC gives you general recommendations of how to disinfect households, effectively clean hard and soft surfaces, electronics, and more.
Use this information to your advantage. The guidelines given by the CDC are vital to your business. Customers want to know they are working with someone who is well-aware of the latest disinfecting guidelines. Your local government can be a useful resource as well.
Increase your knowledge
Coronavirus puts you in an interesting position. It seems like clients are demanding perfection from their cleaners more than ever.
Every commonly used surface needs to be thoroughly disinfected.
Deep cleans are the new normal. Maybe even the most requested service! Each cleaning job is important. This coronavirus situation helps customers realize that they can’t just hire anyone. At this point, knowledge is your most powerful tool.
Let’s say that a potential customer is weighing their options between your house cleaning business versus a competitor. This isn’t any house cleaning appointment either. A lot of weight is put on them because the customer wants the best. They are looking for a house cleaning business that will deep clean their home the best way possible.
What knowledge or training can you bring to the table? Additional online training and webinars can help you stand out. Possibly even snag the cleaning job and gain a client along the way. You can turn to associations like The Worldwide Cleaning Industry Association (ISSA) and further your education with their online coronavirus series.
Here’s what the ISSA offers:
- Online training courses: This course walks participants through practical training when dealing with disinfecting workplaces.
- A free 30-day subscription to the ISSA Online Learning Institute (sign up by April 30,2020): Participants receive on-going training about the coronavirus and business resources.
- Webinars: ISSA offers a webinar series that covers how people can respond and what the government is doing.
For more information about this association, check out our overview or visit their website.
Communicate Safety Measures
Lots of companies have been utilizing email marketing. Many are even sending out information about how their organization is combating the virus.
Communication is key!
It keeps people at ease. Customers want to hear how your house cleaning company is handling the virus situation. Especially if they are contemplating using your services to deep clean their home. The goal is to ease doubts. Customers want to work with someone they can trust. More importantly, they want to work with someone who follows safety guidelines. It’s a great way for you to garner a positive relationship.
You can utilize email communication to explain how your business can be valuable. Another thing you can mention are tips on how to maintain a clean home in between appointments. Be sure to answer common concerns, such as precautions your business is taking. Consider including that you’re insured with house cleaning insurance and how it can protect them.
How can house cleaning insurance help? It can help you stand out and help your customers. Learn about it more below.
How House Cleaning Insurance Can Serve You
You’re focused on making your business the best it can be. Great service and happy customers, are your goals. It’s important to stay on top of your business. As much as you would like to take charge of every aspect of your company, things may fall through the cracks. Accidents can happen. What’s one thing that can help? House cleaning insurance.
Imagine if something were to go awry during an appointment. Your employee could be in the middle of spot cleaning. Unfortunately, the client tripped over their supplies. Surprise and embarrassment fade into concern. The great service you strive to give your customers goes down the proverbial drain. Maybe you’ll lose the client because of it. What happens next?
The disgruntled client is sent straight to the hospital. The situation escalates! Legal action is headed your way. The thought of losing your business creeps into your mind. The best thing you can do is be prepared for the worst. House cleaning insurance gives your business an extra layer of protection and can be your financial safety net. With coverage, you can focus your efforts on how to respond to COVID-19 and how to keep your customers safe.
House Cleaning Insurance and Canopy
We hope you found this information helpful and that you’ll consider house cleaning insurance from Canopy! It’s easy to include in your business. All you have to do is fill out the necessary information on our house cleaning insurance application. It takes less than 10 minutes. You even have the option to choose monthly payments or pay the premium up front. We make it flexible for you.
Learn more about house cleaning insurance
